O-YA Cancellation / Refund Policies
Before School Program & After School Homework Club
Participants in O-YA's Before School Program & After School Homework Club must provide 1 full month notice to withdraw payment from the program.
For example, if you cancel registration in the middle of May, you must pay for the remainder of May, plus the full month of June.
Registration Based Programs / Events
(PA Days, March Break, Summer Camp & Winter Camp, Leadership Camp, Camp Thursdays, Community Events such as Fall Harvest Dinner or Teen Programs such as Canadian Village, etc.)
Participants in O-YA's Registration Based Programs must provide a minimum of 24 hours cancellation notice to receive a refund on registration fees. This applies to single day registrations only. For week long or multi-day programs we offer a full refund with 5 business days notice and 50% refunds for 3 business days notice.
Please note, if you have registered for any multi-day programs, no refunds will be given for cancelling a single day(s) of that program.
Fees paid for programs cancelled due to COVID-19 will be fully refunded.
The 'Goode Run
Refunds are not provided for 'Goode Run or Virtual 'Goode Run registration.